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Careers at The Cruz Law Office
Build a Career That Changes Lives
Most people who apply to law firms expect to hear about billable hours and job responsibilities. At The Cruz Law Office, an immigration and personal injury firm in San Diego and San Marcos, our work begins with people.
Why TCLO
Training, mentorship, and the HERO Method
How You Grow
A path you earn, step by step
Where You Fit
Legal, intake, marketing, operations
Apply Now
Start the conversation
Our Mission
Help More People. Help Them Better. Do It Consistently.
We help immigrants turn hardship, exploitation, or injury into lawful solutions. The client is the hero. We are the guides.
OFFICES IN SAN DIEGO COUNTY
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CORE VALUES WE HIRE FOR
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DEPARTMENTS GROWING
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Why TCLO
Life at The Cruz Law Office
We train, we teach, and we promote from the inside
- Structured onboarding and shadowing for every role
- Mentorship from attorneys and managers who explain their thinking
- Support for outside training, conferences, and continuing education
- Room to specialize in humanitarian immigration or personal injury
- Leadership built from within, with real coaching
- Clear processes and tools so your energy goes to clients
Everyone here learns the HERO Method
- Harm: what the client lived through
- Evidence: the records and details that support their story
- Rights: the protections the law makes possible
- Outcome: the stability and future we build toward
Our signature case review framework, used firm wide. See how it works for clients.
Three kinds of harm, one full picture
- Immigration protection: T Visas, U Visas, VAWA, and family based cases
- Workplace exploitation: trafficking and forced labor that may open a T or U Visa path
- Personal injury: cases that often reveal rights a client never knew about
Learning to spot the connections between them is the most valuable skill you will build here.
The values we hire for
- No Ego: humble, coachable, and mission focused
- Train Daily: we keep learning so we can serve better
- Serve Others: urgency, compassion, and respect every time
- Play Fair: integrity and ethical standards, always
Growth and compassion can coexist. Systems should support people, not replace humanity.
How You Grow Here
Growth is earned. We look at performance, skill, reliability, and how you treat the people around you.
01
Learn the standard
Training, shadowing, and the HERO Method.
02
Own your work
Your files, your numbers, your projects.
03
Raise the level
Improve a process, mentor someone newer, take the harder cases.
04
Lead
Scope, specialization, or a team, with coaching.
Who Does Well Here
- You care deeply about serving others and still push for excellence
- You understand this work is bigger than tasks, metrics, or titles
- You tell the truth even when it is uncomfortable
- You ask for feedback and then use it
- You want a team, not just a job
We look for A players who make the people around them better. Teamwork and coachability are how we protect the quality of someone’s case.
Where You Might Fit
We are one team, not separate departments. We are hiring across both our San Diego and San Marcos offices, and we want to meet people aligned with how we work even when a role is not posted.
Intake
Not just answering calls. The first conversation decides whether someone ever learns their story has legal value.
Consultations
Not just meetings. This is where a person finds out what may still be possible for their family.
Case Teams
Not just processing work. Every filing is somebody’s stability, work authorization, or safety.
Legal
Attorneys, paralegals, and legal assistants building humanitarian, family based, and personal injury cases. Deep case work, direct client contact, and the chance to specialize.
Intake
The first voice a client hears. Careful listening, clear notes, and real care under volume. A strong intake team changes how a whole case begins.
Consultations and Sales
Helping people understand their options and decide whether to move forward with us. Honest conversations, no pressure, and real command of what the firm can do.
Client Onboarding
Turning a signed client into a prepared client with documents, expectations, and next steps. Organized people thrive here.
Case Management
Keeping files moving, deadlines met, and clients informed from filing to outcome. This is where consistency turns into results.
Marketing
Content, campaigns, and community outreach that reach people who need to hear this. Bilingual storytelling, video, and paid media.
Billing
Accuracy, clarity, and respect in every conversation about a client account. Trust is built or lost here.
Operations and Management
Building the systems and leading the teams that let the rest of the firm do its best work.
The Legal Team
Meet Our Attorneys
Small enough that everyone knows your name, serious enough that the work holds up.
Narciso Delgado-Cruz
Natalia Sternau
Wanda Boeri
Mireya Colin
Questions
Questions People Ask Before They Apply
Is The Cruz Law Office hiring right now?
We are growing across the firm and we accept applications year round, even when a specific role is not posted. If your background and values line up with how we work, we want to meet you. Apply through the form on this page or email recruiting@thecruzlawoffice.com.
Do I need to speak Spanish to work at The Cruz Law Office?
Most of our clients are Spanish speakers, so Spanish fluency is a strong advantage and is required for many client facing roles in intake, consultations, and case management. Some operations, marketing, and support roles do not require it.
Do I need immigration law experience to apply?
Not always. We train every new team member on how the firm works and on the HERO Method, our case review framework. For attorney and paralegal roles, prior immigration or personal injury experience matters more. For intake, client care, and operations roles, we hire for judgment, reliability, and how you treat people.
Where are your offices, and are roles remote?
We work from two California offices, San Diego at 3200 Fourth Ave #203 and San Marcos at 960 W San Marcos Blvd STE 200. Most roles are based in one of those offices. Any remote or hybrid flexibility is discussed role by role.
What is the HERO Method?
The HERO Method is our signature case review framework: Harm, Evidence, Rights, Outcome. It is how we analyze every case and understand the people we serve, and every team member learns it regardless of role.
What kinds of cases would I work on?
Humanitarian immigration such as T Visas, U Visas, and VAWA, family based immigration, and personal injury. Many clients have more than one legal issue, so learning to see the full picture is part of the job.
What happens after I apply?
A person on our team reads every application. If there is a fit, we reach out to schedule an initial conversation, followed by a role specific interview and a meeting with the team you would join.
Apply
Start the Conversation
Tell us who you are and why TCLO. Every application is read by a person on our team.
Prefer email? Send your resume and cover letter to recruiting@thecruzlawoffice.com.
The Cruz Law Office, APC is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by federal, state, or local law. We are committed to providing reasonable accommodation to applicants with disabilities. If you need one during the application process, tell us at recruiting@thecruzlawoffice.com.